Returns & Exchanges

RETURN POLICY

1. Acadima’s Return Policy allows for up to 10% of your unworn school order, with the exception of custom products, to returned for a full refund and without incurring a restocking fee. For returns exceeding 10% of the total order, a 20% restocking fee may be applied.

2. Only unworn stock products in the original packaging are eligible for a refund if returned.

3. Custom orders are not eligible for refund at any time.

4. Large quantity tassel orders are not eligible for a refund if returned.

5. Customers are responsible for shipping fees on all returned products.

6. Prior to returning any items for any reason, please go online at www.acadima.com/awrma/redirect/link and request an RMA #. This number allows our team to track your return and ensure timely handling of the returned products.

7. Please note all shipping, handling & processing fees for your order are non-refundable.

8. All returned product(s) must be returned/ received within 7 business days of the date of the Return Merchandise Authorization (RMA) number given to you.

9. All return requests / RMAs must be made within 14 days of the product delivery date.

10. Please note it is the customers responsibility to pay for shipping on all returns.

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